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Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

We offer a 14-day return policy for all unused items in their original packaging. Please ensure you keep the receipt and any promotional items that came with your purchase.

Standard shipping typically takes 3-5 business days. We also offer express 1-2 day delivery for an additional fee. Orders placed before 2 PM are processed the same day.

Currently, we only ship within India. We are working on expanding our delivery network globally in the near future.

Yes, all our products come with a standard 1-year manufacturer warranty. You can also purchase extended warranty plans during checkout.

Once your order is dispatched, you will receive an email and SMS with a tracking link. You can also track your order directly from the 'My Orders' section in your account dashboard.

We accept all major Credit/Debit cards, UPI, Net Banking, and select digital wallets. All transactions are securely encrypted.

Still have questions?

Our support team is always ready to help you.

Contact Support
Mobile Planet Logo
MobilePlanet

Mobile Planet Digital Hub is a premium electronics and mobile store located in Kottapuram, Alangad, Kerala. We provide genuine products, competitive pricing, secure payments, and reliable customer support.

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